Shipment Reception Expectation

All orders are shipped from the warehouse within 5 business days of the order being placed. Shipment will arrive in between 10-50 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that shipment delay may occur if the shipment requires customs clearance or inspection, or transportation delay caused by carrier service.

Tracking Shipped Orders

A tracking number will be provided to you in your Shipping Confirmation email. You may use the number and track your order with the information provided by email.

Shipping Rates

We have a fixed shipping rate of $0 USD ( FREE ) to the UNITED STATES OF AMERICA ( USA ), CANADA ( CAN ) and MEXICO ( MEX ). Shipping fees to other destinations worldwide may vary depending on the allowed destination country.

Shipping Countries

Currently, we do ship worldwide. But in case your country may not be supported by our logistics, we will inform you right away, so you can make the necessary changes to your order. There are some countries we don’t ship, therefore contact us via email to find out which ones are not supported. To know more about our country destination listings, contact us via csd@perlamia.com.

Shipping Address Changes

Changing of address is only allowed on the same day of placing an order. You may contact us via csd@perlamia.com to request for such changes.

Other Shipping Addresses

It is possible to deliver to another address, other than my card billing address. You may contact us via csd@perlamia.com to request for such changes.

Shipping Timing

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.

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